• Pre-order product, you will receive them approximately 2-4 weeks after you have made a purchase.

• We ship worldwide, and we will keep you updated regarding the status of your order via email.
• Import duties and taxes are the responsibility of the customers, which vary according to the country of residence.
• Customs fees or taxes are excluded from our responsibility and not included in our shipping fees.
• If you have any questions, please email us at info@transitional-object.com for more information.

Apologize in advance for any inconvenience that may occur due to our services limitation in this primary stage. As we grow, we will improve our services to match your gratification with the best services.

• We only accept a refund for a defective product. All returns must be authorized by us before sending merchandise back by forwarding requesting email to refund info@info@transitional-object.com. You must notify us within 14 days upon your receipt of the item as stated on the online postal tracking.
• You received the notification email. Once the refund process is accepted, the items can be shipped back to us. Please note that the postal fee is the customer's responsibility. Items should be sent with traceable shipping services. We are not responsible for damaged-in-transit or lost returns.
• Once we receive the item, we will inspect it. If your return is approved, we will initiate the refund.
• Refunded item must be in its original condition, unused, and in a resalable condition in the original packing. Please note that the original shipping fees are not included in the store credit. Additional duties and/or taxes will not be refunded.
• No exchange policy
• If you have any questions, please email us at info@transitional-object.com for more information.